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How We Handle Your Privacy at royalbetking

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, your personal and financial information stays encrypted and separate from your game activity.

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royalbetking How We Handle Your Privacy at royalbetking
REACH OUR TEAM

Contact Us About Your Privacy

Live Chat Open your account menu, tap Support, and start a live chat.
Email Send privacy questions to our data team at [email protected].
Account Settings Manage your privacy choices directly in Settings — update your contact preferences, review your…
HOW WE PROTECT YOU

Data Security, Cookies and Account Access

Encryption Standard

All deposits via DANA, OVO, GoPay and QRIS use SSL encryption. Your payment details never touch our servers directly; they pass through certified payment gateways only.

Cookie Policy

We use session cookies to keep you logged in and analytical cookies to understand how the lobby performs. You can disable non-essential cookies in your browser without losing account access.

Data Retention

Account data stays with us while your account is active. After closure, we keep records for the period where local law permits, then securely delete them.

Third-Party Sharing

We share your data only with payment partners needed to process deposits and withdrawals. No advertising networks, no data brokers, no profile sales without your written consent.

Account Security

Your password is hashed, not stored. We log every login and withdrawal request. If suspicious activity appears, we freeze the account and contact you immediately.

Your Rights

You can request a copy of your data, ask us to correct errors, or delete your account at any time. Contact [email protected] with your request and we respond within 30 days.

Frequently Asked Questions About Your Data

Your account and transaction history are deactivated immediately. We retain records for the legal retention period where local law permits, then securely delete all personal data. You can request early deletion by emailing [email protected].

Yes. Go to Settings, select Privacy & Data, then tap Download My Data. We compile your profile, login history, deposit records and withdrawal details into a file and email it within 7 days.

Absolutely. Payment data is encrypted end-to-end and routed through certified payment gateways only. We never store your full card or wallet credentials; only transaction IDs and timestamps are kept on our servers.

Only if you opt in. When you sign up, you can choose whether to receive emails about new games or promos. Change this anytime in Account Settings under Communication Preferences.

Contact our support team immediately via live chat or email [email protected]. We investigate within 2 hours, secure your account and review transaction logs to confirm if any withdrawals were fraudulent.

Transaction records stay on your account as long as it remains active. After closure, we retain them for seven years where local law permits, then permanently delete them from all systems.

Yes. Update your name, email or phone in Account Settings anytime. For payment method changes, use the Wallet section. If you spot an error we entered, contact [email protected] with proof and we correct it within 3 business days.